Recent FAQ / Closed Oct 24, 2016

Please be advised that I will be out of town this weekend and Monday the 24th of October. I will have some email access but replies may be somewhat delayed. Thank you for your patience.


Here are some updates to FAQs

I recently ordered a ct5/your and your're, how do I track the shipment/when will it ship?
When your item ships you will get an email notification from our store. It will include tracking info and it can be used on canadapost.ca and/or your local carrier (ie usps.com for the USA etc). As of today we have shipped about half of the orders made this week, and the rest will ship Tuesday October 25, we will be closed Monday October 24. If you do not get any notification by that date please feel free to contact me and I will give you tracking info.

Can I pickup a pedal from you in person?
Yes, but please email me in advance before coming to our studio and either place the order online or have cash when you show up since we do not have any way of processing debit/credit cards in person.

Oct 2016 ct5 run in store now...

As promised, they are in the store now. We made quite a few so hopefully anyone interested can get one. If they sell out there will be more made for around mid January 2017. We also added a some more your and you're units.

Ct5 October batch delayed until Oct 17...

Hi, I got a lot of emails today because we said we would put more Ct5s in the store this week and we have not. We are still testing the batch, but almost finished, and so they sale has been delayed until Monday October 17. We will send an email to the list when they go in, but it should be on Monday around mid day. Thanks S

minor ct5 firmware update 0.962 for rev k,l

Summary:
This minor update adds one feature to mode 1.

Relevant links:
Firmware release 0.962 for rev k,l 
Firmware release 0.963 for rev k,l, supercedes 0.962 and fixes a bug in 0.962 
Installation Instructions

Detail:
Mode 1:
Holding the soft footswitch mutes the write head so the data in the buffer stops changing. Effectively it will just keep looping what is in the buffer while you hold down the soft footswitch. When you release the footswitch the mode behaves as it previously did.

Recent FAQ

Here are some updates to FAQs

Will you make more 856 for ZELLERSASN pedals?
Yes, we are working on more. We will hopefully have them in December.

Will you make more count to 5 pedals?
Yes, we should have more available by the end of the week (~Oct 14). We will announce it to the mailing list as soon as they are in the store.

Will you make more your and you're?
Yes, should have more available by the end of the week as well, if not we will have some the following week.

Can i prepay/pre order any pedal?
No, sorry but we do not do pre orders anymore. The best way to know when we have stock is to check the store and/or sign up for the newsletter.

Will you be re releasing any of the "retired" designs?
Some may get revamped eventually, but there is not much in the works at the moment for making that happen. We have a few other simple designs scheduled to come out before the end of the year so it is unlikely any of the retired designs will get made again in 2016.

Do you ship to (insert country here)?!?
We are able to ship to almost anywhere worldwide including Europe, Russia, South east Asia, Australia, South America etc. I have yet to have an order from someone who lived somewhere we could not ship.